D&D London is the proud winner of the Springboard Award of Excellence for Best Internal Covid-19 Training Program.
Announced on Thursday 18th March, the hospitality group is recognised for its dedication to the safety of both staff and visitors; a feat all the more impressive considering their expansive portfolio of 43 hospitality venues.
With the pandemic wreaking havoc in the sector, D&D London acted fast, hosting a series of webinars and developing detailed and contextual online training resources for their 1200+ workforce. The results were standout and benefits were quickly felt from team to customers – “The restaurant team were very covid-safe and always ensured everyone was following guidelines.” (Customer feedback through Sevenrooms)
Coming in just in time for the resurgence of hospitality,
COO of the group, David says of the win:
‘We are thrilled with the recognition from Springboard, and I must extend the win to the entire team at D&D London, their dedication and hard work in a time of such overwhelming uncertainty was unwavering. It is the perfect way to punctuate the new beginning we have been so looking forward to.’
The Springboard judges said that ‘D&D London demonstrated a complete all rounded approach to safely training staff and re-opening sites’. They were impressed with the incredible feedback of staff, who not only felt safe with the procedures in place but had a firm understanding in their own role to play in the overall process.